Quick solutions to common issues and problems you might encounter
Clear browser cookies, try incognito mode, or use a different browser. Ensure cookies are enabled for our domain.
Use 'Forgot Password' if available, or contact support with your registered email address.
This is normal security behavior. Simply log in again when prompted.
New websites typically score lower. Focus on the recommendations provided rather than just the score.
Ensure your website content is current and search engines have indexed recent changes (can take 2-4 weeks).
Try variations of your brand name, or leave it blank for automatic detection.
Check your internet connection, try a different browser, or clear browser cache.
Ensure you're using a supported mobile browser (Chrome, Safari, Firefox).
Use the latest version of Chrome, Firefox, Safari, or Edge for best experience.
Refunds are processed within 5-7 business days. Check your bank statement or contact support.
Check spam folder, or request a new copy from your account dashboard.
Currently we offer one-time payments only. Contact support for billing questions.
If you're using a VPN or corporate proxy, it may interfere with our service.
Security software may block our service or payments.
Ad blockers may interfere with payment processing or site functionality.
Our support team is here to help you resolve any technical issues.